Contact StoryNova Kids

We Are Here to Help Your Story Begin

Need help with an order, a story idea, preview approval, or delivery? Send us a message and our team will guide you step by step.

StoryNova Support

Send Us the Details

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1. Parent name
2. Email or WhatsApp
3. How can we help?
Send Message

Email Support

hello@storynovakids.com

We usually reply within 24 hours.

WhatsApp

+1 (555) 123-4567

Best for quick order questions.

Live Chat

Available on our website

Mon-Fri, 9AM-6PM.

Common Questions

Quick answers parents usually need before ordering.

How do I start a story?
Choose a package, fill in your child details, upload a clear photo, and submit the request. We will review it and contact you.
Can I preview the story before final delivery?
Yes. Preview and revision rounds are part of the process so you can approve the story with confidence.
Can I request a custom theme?
Yes. You can request a custom story idea and we will shape it around your child name, age, and interests.
Is my child photo private?
Yes. Photos and personal details are handled privately and used only to create the story.

Ready to Create Their Story?

Turn precious moments into a magical story they'll treasure forever.

Create My Story